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Should a hospital be a safe place? - Where Old Threads and Topics Go To Die! - Archives - RNWforum.com
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 Posted: Tue Jun 24th, 2008 08:44 pm
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kathy jones
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Security

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 Posted: Tue Jun 24th, 2008 08:46 pm
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romegasir
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as in lost one to death or lost one as in a mental patient escaping?..............because if it's the latter, you're incorrect....................they lost MANY mental patients before sworn officers took over that responsibility.........................................................I know the sworn police officers have lost a few too.............just nature of the biz I reckon.........................................................................

 

if it's to death, I'm not sure Security has much to do with that..................

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 Posted: Tue Jun 24th, 2008 08:51 pm
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NewsChick
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FMCRN wrote: I believe some took my comments out of context.
I never said there were any rapes in the parking deck. To my knowledge there has been none.

I have never heard of this either, that is why I simply questioned the comment made by another poster, it was not directed to you.  You can scroll back and read my post. 

 

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 Posted: Tue Jun 24th, 2008 10:52 pm
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Floydveteran
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One of my friends brought this to my attention and I couldn't help but comment. I am a retired FMC employee and do not know what the current state of Security is there. I do know two Security guards that I believe are still there. They are Tommy and Keith.  I can't remember their last names. About 15-20 years ago Tommy and Keith had a great reputation at the hospital. We knew we had two people on 2nd shift we could call to solve most any problem. They were very professional. I have witnessed them calm and control patients in a professional manner, physically take psychiatric patients that were out of control down and restrain them without harming the patient, literally put a car fire out in the parking lot before the fire dept. arrived. During a very touchy domestic situation involving bad parents who were putting their infant in danger Tommy and Keith calmed the situation and were able to get the baby away from the parents without it being harmed. Tommy and Keith have did more for FMC than they will ever realize. They were practicing customer service before the formal customer service initiative even came about.

I could not let this public negativity of the FMC security guards go on without standing up for Tommy and Keith. Everything that is said here about security may be true but it is not true about Tommy and Keith. I consider them both to be my friends.  For some reason that is beyond me I hear that they are not in authoritative roles. I thought by know they would be running the department. The FMC administration is doing itself a disservice if they are not taking very good care of two of their most valuable assets. From one retired FMC veteran. Thank you for your service.

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 Posted: Wed Jun 25th, 2008 02:19 am
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RNpara
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i myself have been at FMC for 10 years and i do not know about rapes but i do know that there was a newborn baby left in the parking deck several years ago and there are break ins all the time. I know many of the security guards and for the most part their hands are tied, like i said the blame lies with the upper management. I also know on 3rd shift there has been several times when security was needed and could not be found. It will take something bad happening before anyone will care though, just hope it's not with any of my patients or family. BTW Tim works 2nd shift and he does a wonderful job and all of us appreciate him.

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 Posted: Wed Jun 25th, 2008 12:58 pm
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Jack Reacher
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Floydveteran wrote:
I could not let this public negativity of the FMC security guards go on without standing up for Tommy and Keith.

 

I hope the folks here don't mind if I chime in on this topic.  I've been reading for a while, but just had to register when I saw the name of a very close friend being mentioned.  I don't believe I'm familiar with Tommy, but I do know Keith very well as we have been friends for a decade.

Actually, FMC came very close to not having Keith as an employee because I did my dead level best to hire him just as recently as a month ago.  My current assignment is supervision of one of the metro county agencies internal affairs and applicant processing section.  With what I consider to be pretty HIGH standards, it is not easy to recruit quality applicants for sworn law enforcement positions.  I first met Keith outside of the workplace due to our part time music ministries, but we found additional common ground because we were both involved in public service.

I can understand, first hand, the frustration people feel when they experience an incident involving unprofessional conduct. I know because I am the complaint department.  One of the most important attributes that we look for in a potential employee is their ability to interact with the public in a professional and respectful manner.  I can not get into the head of our applicants, so there are a few that get through the process that eventually have to be "weeded out" during their probationary period due to unacceptable conduct.

But I believe that people recognize that every occupation has their "bad apples", most likely even where you work.  The private security industry has an even more difficult time than we do in their search for good, qualified candidates.  The metro agencies starting pay would probably exceed the salary for the head of security at a regional hospital.  On the other hand, and as in Keith's case, I could not persuade him to leave his home community and friends for the commute and higher salary.

Although there are indeed "bad apples", I hope we don't forget that there are still good folks in law enforcement and the security industry that maintain a dedication to community service.  If the original poster in this topic has made his/her concerns known to hospital administration, that was certainly the correct thing to do in my humble opinion.  If corrective action is needed, I hope they take the appropriate steps and I wish only success for the hospital and especially my friend, Keith.

Failing that, it will remain my intent to snatch him away and put him in a different uniform. :cool:

Last edited on Wed Jun 25th, 2008 01:01 pm by Jack Reacher

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 Posted: Wed Jun 25th, 2008 02:36 pm
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kathy jones
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Well it is nice that some people finally understand.  For whomever wrote about Tommy and Keith, thank you.  These two guys are awesome.  However, Richard Bryant and John Martin are also assets to FMC.  As for Tommy I know for a fact that he is supervisor over the Couriers.  Keith just recently came back to FMC.  After all the negativity it is so nice to have someone stand up for them.  They are an asset to FMC and should be recognized.  People have told me how nice Tommy is and how customer oriented he is.  Maybe this is what it will take for FMC to see what they have and appreciate them a little more. :)

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 Posted: Wed Jun 25th, 2008 02:55 pm
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JenniferMann56
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I personally know the director and many of the guards in Security and I know that they do the very best with what they have. I believe that they are very responsible and professional also. My husband worked there for a while and he went out of his way to make sure the job that was given to him was done to the best of his ability. As for the director, I know that he does his very best at his job. I know that many of the guards work hard at there jobs and work hard to keep that hospital safe. There is only so much that can be done. Who are you to say that they are not qualified to do that job. If you were qualified to pick the guards you would be the director. You sound like someone who is trying to get even with them for something you got in trouble for.

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 Posted: Wed Jun 25th, 2008 03:37 pm
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SassyGirl
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I never got in trouble and don't have any bones to pick about any of the guards in particular.  My issue was they sent a frail, elderly man to walk me out to my car because I was scared to walk out alone.  He couldn't protect himself much less me.  I'm sure he was a nice person, but they should have him doing something else.

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 Posted: Wed Jun 25th, 2008 03:45 pm
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kathy jones
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Well the only suggestion I can give you is to contact administration and ask them why.  The can only hire who they can afford.  You can't blame all of security because a nice, but frail man walked you out.

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 Posted: Wed Jun 25th, 2008 04:03 pm
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JenniferMann56
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I agree that you should not blame this on the director or supervisors. This is a problem from higher up. You have got to realize that young strong men usually have family’s and cannot support them on what the guards get paid. That is not the fault of the director or supervisors, it’s the hospital and what they are willing to pay. If you did not feel comfortable with the man who walked you out you should have asked for someone else. You are attacking the wrong people.

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 Posted: Wed Jun 25th, 2008 04:41 pm
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SassyGirl
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Here's the thing - I'm not attacking anyone.  I made an observation about old people walking customers out and I made an observation that someone I know who works there probably shouldn't be working there because he has bad heart problems.  I don't know anything else about the security there because I haven't worked there in almost 15 years and I haven't had any health reasons to go to Floyd.

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 Posted: Wed Jun 25th, 2008 04:50 pm
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ROP
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I am a frail old man that would be proud to walk you to your car. If something happened I would get between you and it, and shoot if necessary. My neighbor is in security and takes her job very seriously, she takes pride in doing it  right.

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 Posted: Wed Jun 25th, 2008 04:53 pm
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SassyGirl
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They couldn't have shot anyone - they don't carry guns.  They could have given them a good ole gummin' though before they fell over and broke their hip.  :D

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 Posted: Wed Jun 25th, 2008 05:13 pm
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JustMe
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SassyGirl wrote: They couldn't have shot anyone - they don't carry guns.  They could have given them a good ole gummin' though before they fell over and broke their hip.  :D

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